CyLock SSPR

In today's fast-paced digital world, safeguarding your organization's sensitive data is more critical than ever. Passwords are the frontline of defense, but managing them efficiently and securely can be a real challenge. Enter CyLock SSPR – a powerful Active Directory Password Self Service Portal designed to meet your password management needs, boost security, and improve operational efficiency.

The Need for CyLock SSPR

Relieve IT Support: Is your IT support team overwhelmed with password-related requests? Our self-service portal is the solution you need. It reduces the burden on your IT staff, freeing up their time for strategic tasks while providing immediate support to users.

Empower Your Users: Empower your employees by allowing them to reset their own passwords. No more waiting for IT assistance, no more frustration. Our self-service portal ensures a smoother user experience and boosts overall productivity.

Strengthen Security: Surprisingly, empowering users can lead to enhanced security. When users have control over their passwords, they're more likely to follow password policies, creating strong, unique passwords and updating them regularly.

Features of CyLock SSPR

Enrollment: First step is to enroll the user for self service password reset. This can be done either by the administrator or by the users themselves when they login to the portal for the first time.

Password Reset: If you have forgotten your password, just authenticate your identity with one of the many MFA options available and directly reset your password without calling the IT Help Desk.

Change Password: Login to the self service portal and reset your current password directly after carrying out your set MFA.

Unlock Account: Don’t worry if you have been locked out after too many wrong password attempts. Click the reset option and authenticate to set a new password easily.


CyLock Active Directory Self Service Password Reset ADPaSS

How CyLock SSPR Enhances Security?

Multi-Factor Authentication (MFA):Our portal offers MFA options for an added layer of security on top of strong password policies. Users may need to verify their identity through CyLock MFA mobile app or other options before they change / reset their password, ensuring only authorized individuals can access the portal. The table below lists the various authentication types and the security options supported in our product that can help enterprises safeguard their user’s identity and data.

CyLock SSPR Authentication Factor

Password Policy Enforcement: The portal enforces your organization's password policies, including length, complexity, and history. Users are guided to create robust passwords that resist brute force attacks and hacking attempts.

Mitigate Social Engineering Risks: When users seek IT support for password changes, they become potential targets for social engineering attacks. Our self-service portal automates the process and reduces the risk of users falling prey to phishing attempts.

Benefits of CyLock SSPR

Enhanced Security:


Strong Password Policies: The portal enforces password policies, ensuring that users create strong, complex passwords that are less susceptible to unauthorized access.

Improved User Experience:


Self-Service Password Resets: Users can reset their passwords on their own, eliminating the need to contact IT support. It provides a more seamless and user-friendly experience.

Multi-Factor Authentication (MFA): Many portals offer MFA, adding an extra layer of security to verify user identities before password changes can occur.

Password Expiration Reminders: The portal can notify users about impending password expirations, ensuring they change their passwords proactively, thereby preventing access issues.

Reduced Social Engineering Risk: By automating the password change process, the portal reduces the risk of social engineering attacks that can occur when users seek IT support for password resets.

Reduction in Lockout Issues: Users can unlock their accounts without IT intervention, reducing the occurrence of lockout issues that disrupt productivity.

Anywhere, anytime access: Enable users to conveniently change their passwords or unlock their accounts anywhere, anytime.

Reduced IT Support Overhead:


Time and Resource Savings: IT support teams are relieved of the constant burden of handling password-related requests, allowing them to focus on more strategic and critical tasks.

Compliance and Reporting:


Audit Trails: The portal often provides detailed audit logs, which are valuable for compliance and security audits. These logs can help track who made changes, when they were made, and why.

24/7 Availability: Users can reset passwords at any time, reducing the need for IT support outside of regular business hours.

Compliance with Regulatory Requirements: Many industries have specific regulatory requirements for password management. An Active Directory Password Self Service Portal can help ensure compliance.

Reduced Support Costs: By minimizing the need for IT support intervention in password management, the product can lead to cost savings associated with support personnel and resources.


CyLock SSPR is a critical component of modern identity and access management strategies. It fulfills the need to reduce IT support overhead, empowers your users, and enhances security through improved password management. By implementing our product, your organization will experience operational efficiency and a strengthened security posture.

Incorporating our CyLock SSPR is just one piece of your comprehensive cybersecurity strategy. Combine it with security awareness training, proactive threat detection, and security policy enforcement to create a resilient security environment in today's complex digital landscape.

Choose our CyLock SSPR and take a step toward a more secure and efficient organization. Talk to our sales team to know more about product and its benefits for your organization.

Frequently Asked Questions

What is SSPR used for?
SSPR (Self-Service Password Reset) lets you reset your password yourself, without needing IT help. Simply verify your identity and choose a new password, getting back to work in no time. For a seamless experience, use CyLock SSPR for secure self-service password resets.
How does the SSPR work?
Can't get in? SSPR saves the day! It lets you verify yourself (phone, email) and reset your password on your own, no need to wait for IT. CyLock SSPR: secure & easy access, anytime. offering advanced security for diverse user needs.
What are the benefits of self-service password reset (SSPR)?
SSPR (Self-Service Password Reset) empowers you to reset your password quickly and conveniently, without bothering IT. No more waiting on hold or lengthy email exchanges.CyLock SSPR offers a secure and user-friendly solution to regain access in no time.
Is self-service password reset secure?
While convenient, SSPR (Self-Service Password Reset) prioritizes security. It uses multi-factor verification (like phone codes or emails) to confirm your identity before allowing password changes.CyLock SSPR is designed with robust security measures to keep your accounts protected.